Terms of service

Terms of Service

Overview

This website is operated by Lords & Ladies Club. Throughout the site, the terms “we”, “us” and “our” refer to Lords & Ladies Club.

By visiting our website and/or purchasing something from us, you agree to these Terms of Service. These terms apply alongside your rights under applicable UK consumer law.

Our Products

We aim to describe and display our products as accurately as reasonably possible. Colours and appearance may vary slightly depending on your device, screen settings and the nature of product photography.

Products may be produced to order. Production and delivery estimates are provided on our website and in our Shipping Policy.

We reserve the right to change or discontinue products and to change prices before an order is placed.

Orders

When you place an order, you are responsible for ensuring that the information you provide, including your delivery address and contact details, is accurate.

We reserve the right to decline or cancel an order where reasonably necessary, including where a product is unavailable, an obvious pricing or description error has occurred, payment cannot be authorised, or we reasonably suspect fraudulent activity.

If we cancel an order after payment has been taken, we will provide an appropriate refund.

Prices and Payment

Prices are shown in pounds sterling (£) unless otherwise stated. Any applicable delivery charges will be displayed before you complete your purchase.

Payment is processed using the payment methods available through our checkout.

Delivery

Delivery arrangements and estimated times are explained in our Shipping Policy. Delivery estimates are not guarantees where delays arise from circumstances outside our reasonable control.

Returns, Cancellations and Refunds

Your rights relating to cancellations, returns, faulty goods and refunds are explained in our Return and Refund Policy.

Nothing in these Terms of Service limits or excludes your statutory rights under UK consumer law.

Intellectual Property

The Lords & Ladies Club name, branding, logos, artwork and original website content must not be copied, reproduced or commercially used without our permission, except where permitted by law.

Website Use

You must not misuse our website, attempt to interfere with its operation, introduce malicious software, or use it for unlawful purposes.

Third-Party Services

We may use third-party providers to operate parts of our store, process payments and fulfil orders. Your use of our website may therefore also involve services provided by third parties.

Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability that cannot lawfully be excluded under UK consumer law.

Changes to These Terms

We may update these Terms of Service from time to time. The version displayed on our website at the time of your order will apply to that purchase, subject to applicable law.

Contact

Questions about these Terms of Service can be sent to:

Lordsandladiesclubltd@gmail.com

Lords & Ladies Club